All orders can be canceled until they are shipped.
If your order has been paid and you need to change or cancel it, you must contact us within 12 hours.
Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on bruncostar.com receives the following guarantees:
Full refunds are not available under the following circumstances:
You can submit refund requests within:
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
We stand behind everything we sell.
If the sale meets the refund requirements, you can contact us.
You must return the item at your expense.
(The item must be unused and in its original packaging).
Please contact us first, we will guide you through the steps.
We are always ready to provide you the best solutions!
Please do not return your purchase to us unless we authorize you to do so.